Member Center
Shopping Upgrade
Sign up/Log in
Sign up or log in to your account here to record your orders history
Pick Your Vapes
Place orders with your account and get your parcel soon!
Level Upgrade
Meet the shopping amount of your level in the past 3 months
Earn V-Coins
Finish the actions in the list a nd you will earn the coins (can be redeemed)
Exclusive Discounts
Enjoy extra discounts and spend the v-coins with your next orders
Membership Level
Bronze
Total Spend ≧ A$300
(in the past 3 months)
Earn V-Coins
Spend coins as money
Extra 2% off on the sale price
Keep upgrading...
Silver
Total Spend ≧ A$500
(in the past 3 months)
Earn V-Coins
Spend coins as money
Extra 3% off on the sale price
Keep upgrading...
Golden
Total Spend ≧ A$1000
(in the past 3 months)
Earn V-Coins
Spend coins as money
Extra 5% off on the sale price
Private 1 to 1 customer service
Loyalty and Rewards
Ways to earn coins:
- Place orders
- Perform actions in the store
- Social share
- Be a referrer or sponsor
- Celebrate birthday
- Anniversary
- …
Rewards you may get:
- Direct deduction of order amount
- Redeem as a coupon
- Free product
- Free Shipping
- Exclusive badge
- Custom gifts
- …
Earning Leaderboard
Notice
How can I be a member?
Sign up here to be one of the members of the Vapepenzone Community!
The VIP exclusive discount will be auto-applied in your cart if the conditions are met.
How can I upgrade to a more senior member?
The membership level is based on your order history in the past 3 months.
Total spending≧A$300 Bronze
Total spending≧A$500 Silver
Total spending≧A$1000 Gold
What can members enjoy?
In addition to daily discounts (such as weekly promotions, holiday promotions, discount codes, etc.), members can also enjoy
- Earn v-coin of each $1 you spend
- Additional special discounts
- Customer service with faster response
Will my membership level be cancelled?
The level is automatically upgraded and downgraded based on the amount of your order in the past 3 months from the day you check the points.
How can I get the coins?
Finish the actions in the list and the coins (can be redeemed) will be auto-updated into your account. You can check your loyalty history here.
Will my coins get expired?
You always spend your oldest coins and the coins will be expired if they haven’t been used within 6 months (only lose the coins that haven’t used during the period).
Why is my membership discount not applied?
- You did not log in to your account
- The discounts/ coins in your account expired
- Please contact us to troubleshoot the problem if the 2 conditions above are not met.